LAST UPDATED: 2024-06-27

Privacy Policy

TRAVLY US LLC (“Travly” or “We” or “Us”) values its customers and respects your privacy, and wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website https://www.travly.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

Us offline or through any other means, including on any other website operated by Travly or any third party (including our affiliates and subsidiaries); or
Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website.

UPDATES TO THIS POLICY
We may change this Privacy Policy at any time. Please take a look at the "Last Updated" legend at the top of this page to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective on the "Last Updated" date indicated above.

CHILDREN UNDER THE AGE OF 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under age 16. If you are under age 16, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under age 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under age 16, please contact us at developer@travly.com.

INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

We collect several types of information from and about users of our Website, including information:

By which you may be personally identified, such as name, postal address, email address, telephone number, login credentials, or any other identifier by which you may be contacted online or offline ("Personal Information");
That is about you but individually does not identify you, such as your answers to questions like your favorite destinations or visited countries; and/or
About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

Directly from you when you provide it to us.
Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

Information You Provide to Us

The information we collect on or through our Website may include:

Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
Records and copies of your correspondence (including email addresses), if you contact us.
Your responses to surveys that we might ask you to complete for research purposes.
Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
Your search queries on the Website.

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

Cookies and Do Not Track

We collect certain information by automated means when you visit our Website, such as how many users visit the Website and other related analytics. We collect this information to learn how to improve the Website and how to best tailor it to our visitors. When you visit the Website, we may automatically collect some information about your visit using cookies, log analytics software, and other aggregate tracking technologies. Cookies are bits of text that are placed on your computer’s hard drive when you visit certain website. We may use cookies to tell us, for example, whether you have visited our Website before. If you wish, you may decline cookies or set your browser to refuse cookies. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies.

First-party cookies: On our website we use certain State National cookies. Refusal of these cookies may result in your inability to access some pages or use some of the features and functions of the Website. If you accept but then decline cookies, please note that some State National cookies will remain on your computer’s hard drives unless and until you manually delete the cookie file. However please note that if you do this you may not be able to use the full functionality of this Website.
Analytics: This Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use the Website. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on Website activity, and providing other services relating to Website activity and internet usage for us. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy. We also use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please visit the Hotjar’s privacy policy: https://www.hotjar.com/legal/policies/privacy/.
Social media: We may use social media sharing and other “widgets” to enable interaction with social networks, such as Facebook, X, and LinkedIn. Some of these social networks may be able to track your visit to the Website (or any site that uses the widgets) because when you visit a social network, it may place personally identifiable cookies in your browser that are then transmitted back to the social network when you visit other sites that use that network’s widgets, even if you do not click on or interact with the widget. If you have questions about a particular social network’s information collection or cookie practices, please refer to the privacy and use policies of that social network.
Functionality: These cookies allow the Website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced features. For instance, the Website may be able to remember your login details, so that you do not have to repeatedly sign in to your account when using a particular device to access the Website. These cookies can also be used to remember changes you have made to text size, font, and other parts of web pages that you can customize. They may also be used to provide services you have requested such as viewing a video or commenting on an article. The information these cookies collect is usually anonymized. They do not gather any information about you that could be used for advertising or remember where you have been on the internet.Do Not Track signals: The major browsers have attempted to implement the draft “Do Not Track” (“DNT”) standard of the World Wide Web Consortium (“W3C”) in their latest releases. As this standard has not been finalized, our Website is not compatible with DNT and so, does not recognize DNT settings.

HOW WE USE PERSONAL INFORMATION

Depending on the purpose, we may use various categories of information on order to achieve the effects you and we expect. As such, it is difficult to specifically call out which category of data will be used for which purpose as the context and circumstances may mandate we use Personal Information for multiple purposes. As such, we find it more useful to describe the purposes we and our service providers may use any Personal Information we have collected about you. To that end, we may use Personal Information about you:

To respond to your inquiries and fulfill your requests, including to contact you if necessary;
To process and fulfill your order, for example by confirming your order and your billing and shipping information, processing your payments, delivering your products, and communicating with you regarding your order;
To send to you important information regarding the Travly Website, changes to our terms, conditions, and policies and other administrative information;
To send to you information by email, postal mail, telephone, and other means about our products, services, contests, sweepstakes, and other promotions;
To administer and fulfill our contests, sweepstakes, and other promotions (please note that certain contests, sweepstakes, or other promotions may have additional rules or policies, which could contain different or additional information about how we use and disclose your personally identifiable information; we suggest that you read any such rules or policies carefully − in the event of a conflict between such rules or policies and this Privacy Policy, such rules or policies will govern);
To help us improve the customer experience, including by learning more about your preferences to help personalize your experience with us;
To analyze trends and statistics in connection with our businesses, including to measure the success of marketing campaigns and to compile statistics about usage and response rates;
To protect the security or integrity of our businesses and Website;
As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our Affiliates; (f) to protect our rights, privacy, safety, or property, or that of you, our Affiliates, or others; and (g) to allow us to pursue available remedies or to limit the damages that we may sustain.
In any other way we may describe when you provide the information; and
For any other purpose with your consent.

We may also use your information to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please email us at: developer@travly.com.
We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

HOW PERSONAL INFORMATION IS DISCLOSED

Similarly to how we use Personal Information, we may disclose Personal Information to service providers, and sometimes third parties, for various purposes. To this end, we may disclose your Personal Information to the following entities for the purposes associated with each entity as noted below:

To our third-party service providers, who provide services such as website hosting, data storage, data analysis, payment processing, order fulfillment, IT services and infrastructure, customer service, email delivery and administration, credit card processing, auditing, and other similar services to enable them to provide services;
To our subsidiaries and affiliated entities (collectively, our"Affiliates") for marketing and other purposes;
To selected third parties ("Promotional Partners"), to permit them to send to you marketing communications. Travly seeks to select as Promotional Partners only reputable companies that offer what we believe to be high-quality products and services;
To third-party sponsors of contests, sweepstakes, and similar promotions;
To third parties in connection with a gift registry for which you are a registrant or co-registrant;
To identify you to anyone to whom you send messages through the Travly Website;
By you, on message boards, chat, profile pages, and blogs and other services to which you are able to post information and materials (please note that any information and materials that you post or disclose through such services will become public information, and may be available to visitors to the Travly Personal Information, or any other information, on or through the Travly Website);
To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceeding); and
As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our Affiliates; (f) to protect our rights, privacy, safety or property, or that of you, our Affiliates, or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

OTHER INFORMATION

OTHER INFORMATION WE COLLECT

"Other Information" is any information that does not generally identify you as a specific individual, such as:

Browser information;
Server log files;
Information collected through cookies, pixel tags and other technologies;
Physical location of your device;
Demographic information and other non-personally identifiable information provided by you; and
Aggregated information.

Sometimes “Other Information” is actually capable of being connected to you as a specific individual. If that is the case, then the information is not “Other Information” but is “Personal Information”, and will have the same kinds of protections as Personal Information.

HOW WE USE AND DISCLOSE OTHER INFORMATION

We may use and disclose Other Information for any purpose. In some instances, we may combine Other Information with Personal Information (such as combining your zip code with your name). If we combine any Other Information with Personal Information, the combined information will be treated by us as Personal Information while it is so combined.

THIRD PARTIES AND THIRD PARTY SITES

To the extent that you submit any Personal Information to any third party (for example, via a third-party software application or service — including any social media service – that is included in, available through or linked to from the Travly Website), such third party’s collection, use, and disclosure of such information may be governed by its privacy policy, and not by our Privacy Policy. We recommend that you familiarize yourself with the privacy policies and practices of any such third parties.

WE ARE NOT RESPONSIBLE FOR THE INFORMATION COLLECTION, USAGE, DISCLOSURE, OR OTHER PRIVACY PRACTICES OF ANY THIRD PARTIES, INCLUDING OUR AFFILIATES, THIRD-PARTY SERVICE PROVIDERS, ANY THIRD-PARTY SOCIAL MEDIA PLATFORM (SUCH AS FACEBOOK INC.), ANY THIRD PARTY MAKING AVAILABLE THE DEVICES OR OPERATING SYSTEMS FOR WHICH THE TRAVLY WEBSITE IS AVAILABLE (SUCH AS APPLE INC. OR GOOGLE INC.), AND ANY THIRD PARTY OPERATING ANY SITE TO WHICH THE TRAVLY WEBSITE CONTAIN A LINK. THE INCLUSION OF A LINK ON THE TRAVLY WEBSITE DOES NOT IMPLY ENDORSEMENT OF THE LINKED SITE BY US OR BY OUR AFFILIATES.

THIRD PARTY ADVERTISERS

We may use third-party advertising companies to serve ads when you visit the Travly Website. Please note that these companies may use information about your visit to the Travly Website to provide advertisements about goods and services that may be of interest to you. In the course of serving advertisements to the Travly Website, these companies may place or recognize a unique cookie on your browser. If you would like more information about this practice and to know your choices about not having this information used by these companies, please visithttp://networkadvertising.org/optout_nonppii.asp.

DO NOT TRACK SIGNALS

We note that the Travly Website will continue to operate as described in this Privacy Policy, whether or not a "Do Not Track" signal or similar mechanism is received from your browser.

SECURITY

We seek to use reasonable organizational, technical, and administrative measures to protect Personal Information under our control. For example, we seek to use Secure Sockets Layer ("SSL") technology for the placement of orders. Unfortunately, no data storage system or data transmission over the Internet can be guaranteed to be 100% secure. Please also be aware that we may use third-party cloud service providers that provide hosting, data storage, and other services pursuant to standard terms and conditions that may be non-negotiable; these service providers have informed us or the general public that they apply security measures they consider adequate for the protection of information within their system, or they have a general reputation for applying such measures. Please exercise caution in submitting Personal Information via the Travly Website, especially if you are accessing the Travly Website using a WiFi hotspot or public network. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account that you might have with us has been compromised, or if you are unable to utilize our SSL technology in connection with the Travly Website), please immediately notify us of the problem and place any orders with us over the telephone or in person, instead of using the Travly Website. You may contact us in such circumstances in accordance with the "Contacting Us" section below.

JURISDICTIONAL ISSUES

The Travly Website is controlled and operated by us from the United States, and is not intended to subject us to the laws or jurisdiction of any state, country, or territory other than that of the United States. We have operations outside of the United States. For the reasons outlined in this Privacy Policy, we may disclose personal information to affiliates and third parties in other countries. Laws governing the privacy of personal information vary in different countries and my not be the same as those where you reside.

CONTACTING US

If you have any questions about this Privacy Policy, to make choices about receiving promotional communications, to update your Personal Information, please email us at: developer@travly.com.

Please note that email communications are not always secure so please do not include credit card information or other sensitive information in your email messages to us.