Cancellation/prepayment
You'll be required to pay the fully refundable deposit for this property.
Age restriction
There is no age requirement for check-in
Important information
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Front desk opening hours 00:00 - 23:00.
<p><b>Know Before You Go</b> <br /><ul> <li>This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. </li> <li>A resort fee is included in the total price displayed. </li> <li>Guests under 18 years old are not permitted at this adults-only property. </li> </ul></p><p><b>Fees</b> <br /><p>The following fees and deposits are charged by the property at time of service, check-in, or check-out. </p> <ul> <li>Airport shuttle fee: USD 240 per vehicle (roundtrip)</li> </ul> <p>The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. </p></p><p><b>Mandatory Fees and Taxes</b> <br /> <p>The charges below are included in your overall room price:</p><ul><li>Resort fee</li></ul> The resort fee includes:<ul><li>Breakfast</li><li>Pool access</li><li>Spa tub access</li><li>Beach access</li><li>Beach loungers</li><li>Beach towels</li><li>Fitness/yoga classes</li><li>Business center/computer access</li><li>Internet access</li><li>Faxes</li><li>In-room safe</li><li>In-room coffee</li><li>In-room bottled water</li><li>Concierge/valet service</li><li>Self parking</li><li>Parking</li><li>Lending library access</li><li>Housekeeping</li></ul> <p>We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. </p></p>
Pets
Pets are not allowed.
Children and beds
Child policies
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
Cot and extra bed policies
There are no cots and extra beds available at this property.
