Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details at least 3 days prior to arrival.
Alcohol beverages are restricted to guests above 18 years old. A valid ID is required.
All non-local guests are requested to present their passport and immigration entry cards upon check-in.
Children 0-5 years old stay for free if using existing bed.
Children 6-11 years old will be charged THB 500 for breakfast per day.
Effective May 1, international travelers entering Thailand are required to complete the Thailand Digital Arrival Card within 3 days prior to arrival.
If a third party's credit card is presented, the property will cancel the transaction on the credit card used when booking and put the charge on the presented credit card.
Pets weighing under 7 kilograms are allowed at the property for an extra charge of THB 3,531 per stay.
The business center is open from 07:00 AM to 09:00 PM on weekdays and from 08:00 AM to 06:00 PM on weekends and public holidays.
The credit card used for payment at the time of booking needs to be shown upon check-in.
The name of the guest checking in must match the reservation.
Visitors are not permitted in the pool area. Infants/toddlers with disposable diapers are not permitted to use the pool. Also, children aged 16 and under are not permitted to use the whirlpools or fitness/spa facilities.
Sheraton Grande Sukhumvit offers a serene Muslim Prayer Room.
• Located on Level 2 next to the Spa Treatment Rooms. Guests may access the space via the Grande Spa & Fitness Club entrance on Level 3.
