Cancellation/prepayment
You'll be required to pay the fully refundable deposit for this property.
Age restriction
There is no age requirement for check-in
Important information
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Front desk is open 24/7.
<ul> <li>Pool access available from 8:00 AM to 10:00 PM.</li><li>Children 17 years old and younger are not permitted at this property. </li><li>No pets and no service animals are allowed at this property. </li><li>This property advises that enhanced cleaning and guest safety measures are currently in place.</li><li>Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.</li><li>Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.</li><li>Contactless check-in and contactless check-out are available.</li><li>This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).</li> </ul> <ul> <li>Early check-in is available for a fee (subject to availability)</li> <li>Late check-out is available for a fee (subject to availability)</li> </ul> <p>The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. </p>
Pets
Pets are not allowed.
Children and beds
Child policies
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
Cot and extra bed policies
There are no cots and extra beds available at this property.
