Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

There is no age requirement for check-in

Important information

A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. **Know Before You Go** The hotel has two entrances: Via del Crocifisso del Lume, 18 and Via degli Olmi, 4-6. For those arriving by car: from the A1 motorway exit at Firenze Sud and follow the signs for Pontassieve / Bagno a Ripoli. Turn right and take Viale Europa. Continue on Via di Ripoli and at the first traffic light, turn left into Via degli Olmi. The hotel is on the right. All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2,999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.