Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

There is no age requirement for check-in

Important information

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Early check-in is subject to availability. Early check-in is available for a fee. Express check-in is available. Late check-out is subject to availability. A late check-out fee will be charged. Express check-out is available. This property offers transfers from the cruise terminal, ferry terminal, airport, and train station, surcharges may apply; to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance. The following facilities are closed seasonally each year. They will be closed from October 1 to April 30: one of the dining venues, swimming pool. Service animals are welcome, and are exempt from fees. Up to 75 lbs per pet is available. 2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room. Free cribs are available on request at the property. A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. The city tax does not apply to children under 17 years of age. It has included all charges provided to us by the property. Fees and deposits may not include tax and are subject to change. Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards. Cash transactions at this property cannot exceed EUR 1000.00, due to national regulations; for further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from April to October. Pool access is available from 10:00 AM to 07:00 PM. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply. Children under 18 years old are not allowed in the swimming pool without adult supervision. Before booking, guests have to look up for the specifics of the hotel on the hotel official website.