Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

There is no age requirement for check-in

Important information

A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the cruise terminal, airport, and train station, surcharges may apply. Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. The seasonal pool will be open from June to September. A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 17 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January. From 1 January — 31 January, EUR 0.20 per person, per night for adults; EUR 0.10 per night for guests aged 10-16 years old. From 1 February — 31 December, EUR 0.30 per person, per night for adults; EUR 0.10 per night for guests aged 10-16 years old.