Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

There is no age requirement for check-in

Important information

To prevent the spread of the Mpox virus, the Indonesian Ministry of Health has resumed health screening for international travelers (both Indonesian and foreign nationals) entering Indonesia from August 27, 2024. This includes completing an electronic self-declaration form called SATUSEHAT Health Pass, which must be completed on a dedicated web platform. From 01.06.2025 to 04.30.2025 swimming pool will be temporarily closed for refurbishment. During this period, Bali Luna Restaurant and Aloha Pool Bar might be temporarily closed. Information about the type of meals included in the price is indicated in the rate details. Meals may be limited during Ramadan. Couples checking into the same room must present a valid marriage certificate upon check-in. Otherwise, the property may reject the booking or request that a second room be booked. The charges below are included in overall room price: resort fee. The resort fee includes: Pool access Spa access Beach access Beach towels Fitness center access Shuttle service Business center/computer access In-room safe In-room coffee Concierge/valet service Self parking Valet parking Parking.