Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

There is no age requirement for check-in

Important information

To prevent the spread of the Mpox virus, the Indonesian Ministry of Health has resumed health screening for international travelers (both Indonesian and foreign nationals) entering Indonesia from August 27, 2024. This includes completing an electronic self-declaration form called SATUSEHAT Health Pass, which must be completed on a dedicated web platform. The check-in time is 3:00 PM and the front desk team is available 24 hours. Guests have to inform the hotel if they will be arrive late at the hotel, so they could put a note in the reservation so our front desk team will aware of this. Guests have to note: when booking more than 5 rooms, different policies and additional supplements may apply. All guests enjoy the following free benefits and activities: - Daily afternoon tea and coffee - Walking and cycling tour based on recommended route - Shuttle service too Ubud centre based on schedule - Yoga introduction (Monday & Wednesday) - Tai Chi (Tuesday & Thursday) - Balinese dancing (Tuesday).