Availability
Facilities
Newspapers
Fire Extinguisher
Security guard
Computer
Elevator/lift
Reception desk
Air conditioning
Express check-in/check-out
Ticket assistance
Garden
All Spaces Non-Smoking (public and private)
Smoke-free property
Television in lobby
Need-to-know information
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Age restriction
There is no age requirement for check-in
Important information
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Know Before You Go The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.