Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

The minimum age for check-in is 18

Important information

Please note that the hotel reserves the right to block a certain amount on your card prior to check-in. When booking more than 8 rooms, additional charges may apply, as well as special cancellation and payment policies. Upon check-in, you will need to present the credit used to make the reservation, this rule is imposed by the CMI (Moroccan Interbank Center). Pets (cats & dogs less than 5 kg) are allowed uppon reservation. A fee of 100 dhs/pet/night is applied. Pets are not allowed in the restaurants and must stay in the commun areas. A heated indoor pool is also available at extra charge and it is only accessible for adults (over 14 years). A free shuttle to historic city center is available upon reservation 5 hours perior departure time. Please note that the all inclusive formula is for the Atlas restaurant and the open bar as well as unlimited access to the aquapark. The Kids club is open to children aged from 4 to 10 years. Babysitting service is available on request with extra charge. In case of early departure, the total amount is charged. The enhancement works are scheduled from November 18th to December 20th, 2024. We have carefully assigned your rooms in the Riads that are furthest from the areas being affected.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.