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Hotel am Schloss
Excellent

Zwingerstrasse 20, Germany
This hotel is situated at the foot of the historic Heidelberg Castle. A buffet breakfast is provided each morning and Heidelberg-Altstadt Train Station is a 10-minute walk away. The homelike rooms an...Read more
Overview
Availability
Cancellation policy
Free cancellation:
Cancel by to receive a full refund.
Late cancellation or no-show:
Cancellations made after , or failure to check in, will result in a charge of $150
Non-refundable rate:
If booked under a non-refundable rate, this reservation is not eligible for a refund under any circumstances.
Facilities
Pets allowed
Pets allowed
Pets allowed
Pets allowed
Non-smoking rooms
Non-smoking rooms
Non-smoking rooms
Non-smoking rooms
Facilities for disabled guests
Facilities for disabled guests
Facilities for disabled guests
Facilities for disabled guests
Family rooms
Family rooms
Family rooms
Family rooms
Lift
Lift
Lift
Lift
Safety deposit box
Safety deposit box
Safety deposit box
Safety deposit box
Heating
Heating
Heating
Heating
Allergy-free room
Allergy-free room
Allergy-free room
Allergy-free room
Non-smoking throughout
Non-smoking throughout
Non-smoking throughout
Non-smoking throughout
Designated smoking area
Designated smoking area
Designated smoking area
Designated smoking area
WiFi available in all areas
WiFi available in all areas
WiFi available in all areas
WiFi available in all areas
Facilities
General
Pets allowed
Pets allowed
Pets allowed
Pets allowed
Non-smoking rooms
Non-smoking rooms
Non-smoking rooms
Non-smoking rooms
Facilities for disabled guests
Facilities for disabled guests
Facilities for disabled guests
Facilities for disabled guests
Family rooms
Family rooms
Family rooms
Family rooms
Lift
Lift
Lift
Lift
Safety deposit box
Safety deposit box
Safety deposit box
Safety deposit box
Heating
Heating
Heating
Heating
Allergy-free room
Allergy-free room
Allergy-free room
Allergy-free room
Non-smoking throughout
Non-smoking throughout
Non-smoking throughout
Non-smoking throughout
Designated smoking area
Designated smoking area
Designated smoking area
Designated smoking area
WiFi available in all areas
WiFi available in all areas
WiFi available in all areas
WiFi available in all areas
Services
24-hour front desk
24-hour front desk
24-hour front desk
24-hour front desk
Tour desk
Tour desk
Tour desk
Tour desk
Luggage storage
Luggage storage
Luggage storage
Luggage storage
Food & Drink
Breakfast in the room
Breakfast in the room
Breakfast in the room
Breakfast in the room
Special diet menus (on request)
Special diet menus (on request)
Special diet menus (on request)
Special diet menus (on request)
Kid-friendly buffet
Kid-friendly buffet
Kid-friendly buffet
Kid-friendly buffet
Wine/champagne
Wine/champagne
Wine/champagne
Wine/champagne
Fruits
Fruits
Fruits
Fruits
Coffee house on site
Coffee house on site
Coffee house on site
Coffee house on site
Internet
Internet services
Internet services
Internet services
Internet services
WiFi
WiFi
WiFi
WiFi
Free WiFi
Free WiFi
Free WiFi
Free WiFi
Outdoors
Terrace
Terrace
Terrace
Terrace
Sun terrace
Sun terrace
Sun terrace
Sun terrace
Outdoor furniture
Outdoor furniture
Outdoor furniture
Outdoor furniture
Parking
Parking
Parking
Parking
Parking
Parking on site
Parking on site
Parking on site
Parking on site
Parking garage
Parking garage
Parking garage
Parking garage
Accessible parking
Accessible parking
Accessible parking
Accessible parking
Accessibility
Wheelchair accessible
Wheelchair accessible
Wheelchair accessible
Wheelchair accessible
Reception services
Invoice provided
Invoice provided
Invoice provided
Invoice provided
Safety & security
Key access
Key access
Key access
Key access
Key card access
Key card access
Key card access
Key card access
Smoke alarms
Smoke alarms
Smoke alarms
Smoke alarms
Fire extinguishers
Fire extinguishers
Fire extinguishers
Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities
Staff follow all safety protocols as directed by local authorities
Staff follow all safety protocols as directed by local authorities
Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
Hand sanitizer in guest accommodation and key areas
Hand sanitizer in guest accommodation and key areas
Hand sanitizer in guest accommodation and key areas
First aid kit available
First aid kit available
First aid kit available
First aid kit available
Face masks for guests available
Face masks for guests available
Face masks for guests available
Face masks for guests available
Physical distancing
Cashless payment available
Cashless payment available
Cashless payment available
Cashless payment available
Physical distancing rules followed
Physical distancing rules followed
Physical distancing rules followed
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas
Screens or physical barriers placed between staff and guests in appropriate areas
Screens or physical barriers placed between staff and guests in appropriate areas
Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus
Use of cleaning chemicals that are effective against Coronavirus
Use of cleaning chemicals that are effective against Coronavirus
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Linens, towels and laundry washed in accordance with local authority guidelines
Linens, towels and laundry washed in accordance with local authority guidelines
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation is disinfected between stays
Guest accommodation is disinfected between stays
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Guest accommodation sealed after cleaning
Guest accommodation sealed after cleaning
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Property is cleaned by professional cleaning companies
Property is cleaned by professional cleaning companies
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
Physical distancing in dining areas
Physical distancing in dining areas
Physical distancing in dining areas
Physical distancing in dining areas
Food can be delivered to guest accommodation
Food can be delivered to guest accommodation
Food can be delivered to guest accommodation
Food can be delivered to guest accommodation
All plates, cutlery, glasses and other tableware have been sanitized
All plates, cutlery, glasses and other tableware have been sanitized
All plates, cutlery, glasses and other tableware have been sanitized
All plates, cutlery, glasses and other tableware have been sanitized
Delivered food is securely covered
Delivered food is securely covered
Delivered food is securely covered
Delivered food is securely covered
Need-to-know information
Check-in
From 14:00
Check-out
Until 11:00
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Age restriction
The minimum age for check-in is 18
Important information
Please note that public parking garage is located within the hotel building (Parkhaus P12). Reservation is not possible. Maximum height for cars is 1.8 metres. For taller vehicles, there are parking possibilities behind Karlstorbahnhof, 5 minutes away from the property.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Need-to-know information
Check-in
From 14:00
Check-out
Until 11:00
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Age restriction
The minimum age for check-in is 18
Important information
Please note that public parking garage is located within the hotel building (Parkhaus P12). Reservation is not possible. Maximum height for cars is 1.8 metres. For taller vehicles, there are parking possibilities behind Karlstorbahnhof, 5 minutes away from the property.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Pets
Pets are allowed. Charges may be applicable.
Children and beds
Child policies
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
Cot and extra bed policies
There are no cots and extra beds available at this property.