Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

The minimum age for check-in is 18

Important information

Half board is served in the hotel cafeteria from Sunday to Thursday between 20:30 and 22:30. As a result of Coronavirus (COVID-19), this property has temporarily closed the children's playground. Domus Aurea spa hours: Monday to Friday: 10:00 to 21:00, last access time: 18:00 hours. Saturday: 10:00 to 22:00, last access time: 19:00 hours. Sunday: 10:00 to 15:00, last access time: 12:00 hours. Consult children's schedule. Children under 5 years old are not allowed to access the facilities. Reservations must be made in advance, otherwise services will not be guaranteed. It is essential to wear a swimming cap and escarpines booties. RESTAURANT EL ZAGUÁN: Friday from 13:30 to 16:00 and from 20:30 to 23:00 hours. Saturday from 13:30 to 16:00 and from 20:30 to 23:00 hours. Sunday from 13:30 to 16:00 Half board service will be offered from Sunday to Thursday in the hotel cafeteria. Friday and Saturday at the restaurant El Zaguán.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.