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Hotel Puerta America
The Hotel Puerta America offers exclusive and avant-garde design, by world-famous architects including Norman Foster, Jean Nouvel and Zaha Hadid. Each floor of the Hotel Puerta America was created by...Read more
Overview

Luxurious Retreat
Availability
Cancellation policy
Free cancellation:
Cancel by to receive a full refund.
Late cancellation or no-show:
Cancellations made after , or failure to check in, will result in a charge of $150
Non-refundable rate:
If booked under a non-refundable rate, this reservation is not eligible for a refund under any circumstances.
Facilities
Non-smoking rooms
Non-smoking rooms
Non-smoking rooms
Facilities for disabled guests
Facilities for disabled guests
Facilities for disabled guests
Lift
Lift
Lift
Safety deposit box
Safety deposit box
Safety deposit box
Soundproof rooms
Soundproof rooms
Soundproof rooms
Heating
Heating
Heating
Allergy-free room
Allergy-free room
Allergy-free room
Non-smoking throughout
Non-smoking throughout
Non-smoking throughout
Air conditioning
Air conditioning
Air conditioning
Facilities
General
Non-smoking rooms
Non-smoking rooms
Non-smoking rooms
Facilities for disabled guests
Facilities for disabled guests
Facilities for disabled guests
Lift
Lift
Lift
Safety deposit box
Safety deposit box
Safety deposit box
Soundproof rooms
Soundproof rooms
Soundproof rooms
Heating
Heating
Heating
Allergy-free room
Allergy-free room
Allergy-free room
Non-smoking throughout
Non-smoking throughout
Non-smoking throughout
Air conditioning
Air conditioning
Air conditioning
Activities
Fitness centre
Fitness centre
Fitness centre
Fitness
Fitness
Fitness
Services
Room service
Room service
Room service
Meeting/banquet facilities
Meeting/banquet facilities
Meeting/banquet facilities
24-hour front desk
24-hour front desk
24-hour front desk
Babysitting/child services
Babysitting/child services
Babysitting/child services
Laundry
Laundry
Laundry
Dry cleaning
Dry cleaning
Dry cleaning
Ironing service
Ironing service
Ironing service
Currency exchange
Currency exchange
Currency exchange
Packed lunches
Packed lunches
Packed lunches
Car hire
Car hire
Car hire
Tour desk
Tour desk
Tour desk
Fax/photocopying
Fax/photocopying
Fax/photocopying
Luggage storage
Luggage storage
Luggage storage
Concierge service
Concierge service
Concierge service
Trouser press
Trouser press
Trouser press
Daily housekeeping
Daily housekeeping
Daily housekeeping
Food & Drink
Restaurant
Restaurant
Restaurant
Bar
Bar
Bar
Breakfast in the room
Breakfast in the room
Breakfast in the room
Snack bar
Snack bar
Snack bar
Special diet menus (on request)
Special diet menus (on request)
Special diet menus (on request)
Wine/champagne
Wine/champagne
Wine/champagne
Fruits
Fruits
Fruits
Coffee house on site
Coffee house on site
Coffee house on site
Internet
Internet services
Internet services
Internet services
WiFi
WiFi
WiFi
Free WiFi
Free WiFi
Free WiFi
Outdoors
Garden
Garden
Garden
Terrace
Terrace
Terrace
Outdoor pool
Outdoor pool
Outdoor pool
Sun terrace
Sun terrace
Sun terrace
Outdoor pool (seasonal)
Outdoor pool (seasonal)
Outdoor pool (seasonal)
Outdoor furniture
Outdoor furniture
Outdoor furniture
Parking
Parking
Parking
Parking
Parking on site
Parking on site
Parking on site
Private parking
Private parking
Private parking
Parking garage
Parking garage
Parking garage
Accessible parking
Accessible parking
Accessible parking
Pool and wellness
Swimming pool
Swimming pool
Swimming pool
Swimming Pool
Swimming Pool
Swimming Pool
Reception services
Invoice provided
Invoice provided
Invoice provided
Safety & security
24-hour security
24-hour security
24-hour security
Key card access
Key card access
Key card access
Security alarm
Security alarm
Security alarm
Smoke alarms
Smoke alarms
Smoke alarms
CCTV in common areas
CCTV in common areas
CCTV in common areas
Fire extinguishers
Fire extinguishers
Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities
Staff follow all safety protocols as directed by local authorities
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Shared stationery such as printed menus, magazines, pens, and paper removed
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Hand sanitizer in guest accommodation and key areas
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
Process in place to check health of guests
Process in place to check health of guests
First aid kit available
First aid kit available
First aid kit available
Access to health care professionals
Access to health care professionals
Access to health care professionals
Thermometers for guests provided by property
Thermometers for guests provided by property
Thermometers for guests provided by property
Face masks for guests available
Face masks for guests available
Face masks for guests available
Physical distancing
Cashless payment available
Cashless payment available
Cashless payment available
Physical distancing rules followed
Physical distancing rules followed
Physical distancing rules followed
Mobile app for room service
Mobile app for room service
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas
Screens or physical barriers placed between staff and guests in appropriate areas
Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus
Use of cleaning chemicals that are effective against Coronavirus
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Linens, towels and laundry washed in accordance with local authority guidelines
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation is disinfected between stays
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Guest accommodation sealed after cleaning
Guest accommodation sealed after cleaning
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
Physical distancing in dining areas
Physical distancing in dining areas
Physical distancing in dining areas
Food can be delivered to guest accommodation
Food can be delivered to guest accommodation
Food can be delivered to guest accommodation
All plates, cutlery, glasses and other tableware have been sanitized
All plates, cutlery, glasses and other tableware have been sanitized
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers
Breakfast takeaway containers
Breakfast takeaway containers
Delivered food is securely covered
Delivered food is securely covered
Delivered food is securely covered
Need-to-know information
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Age restriction
The minimum age for check-in is 18
Important information
When booking more than 9 rooms, different policies and additional supplements may apply. The credit card will be preauthorized on arrival for the total amount + 50€ per night as a deposit. All cots and extra beds are subject to availability and have to be requested in advance. Please note the following prices for children's breakfast: *up to 4 years, free; *from 5 to 12 years, EUR 12,50 per day.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Need-to-know information
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Age restriction
The minimum age for check-in is 18
Important information
When booking more than 9 rooms, different policies and additional supplements may apply. The credit card will be preauthorized on arrival for the total amount + 50€ per night as a deposit. All cots and extra beds are subject to availability and have to be requested in advance. Please note the following prices for children's breakfast: *up to 4 years, free; *from 5 to 12 years, EUR 12,50 per day.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Pets
Pets are not allowed.
Children and beds
Child policies
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
Cot and extra bed policies
There are no cots and extra beds available at this property.