Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

The minimum age for check-in is 18

Important information

Kindly note that an interior upgrade is currently being undertaken in one the hotel's wings, carried out between 10AM and 5PM. Guests may rest assured that our Garden View Rooms are located in a separate wing, and hence continue to offer the hotel's usual five star service and hospitality. Guests staying at executive and suite type rooms have privileged access to Executive Lounge. Lounge features special check-in check-out area and a computer area. Tea, coffee and non-alcoholic drinks are served between 07:30 - 23:00. Alcoholic drinks are also available while guests are also served snack certain times of the day. Please note that the rates on this website are quoted in EUR but that guests are charged in local currency at the front desk. Rates are based on the daily exchange rate. When guests made a booking for Half Board meal plan “in package with breakfast & dinner", beverages are not included” Food and beverage services for children under the age of 6 are free of charge. For children between the ages of 7 and 10, food and beverages are offered at a 50% discount. Guests can benefit from "Hilton Marhaba" programme, including in-room prayer mats, daily Arabic coffee service, Arabic speaking front desk and concierge desk team members, afternoon tea service in the hotel lobby lounge, a selection of Arabic TV channels and Arabic newspapers. Please note that individuals under the age of 18 cannot be accommodated without their parents. The hotel offers facilities for younger guests, including a garden with playgrounds for toddlers and kids, outdoor swimming pool and peddle pool. Toys, scooters, bicycles and colouring books are available for free. Bottle warmers, baby carriages, and other similar items are readily available for fee, rent or purchase. Children's menus, high chairs, in-room children's television stations, kids tooth brush, thermometer and bottle warmer, digital sterilizer, and kids check-in desk is available. If you want to benefit from these facilities, please request from the hotel staff.