Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

There is no age requirement for check-in

Important information

Russian citizens must have an original Russian passport upon arrival. From 01.01.2025, the registration fee for foreigners will be RUB 450.00. Pets up to 8 kg are allowed for an additional fee: RUB 6500.00. Also, when staying with pets, guests must present a veterinary passport. Children under the age of 5 inclusive, sharing a room with adults, can stay free of charge, without extra bed. If a child under the age of 5 inclusive needs an extra bed, then the cost of placing the child will be RUB 2500.00 per day. All guests from 6 years and older are accommodated at a cost of RUB 2500.00 per night, subject to triple occupancy. The deluxe room category has a view of the atrium, which is a courtyard covered with a glass roof. In the categories Superior with a sofa and in the Suite categories, the sofa is used as an extra place/bed when booking for 3 or more guests. Guests are required to present the credit card used to make the reservation upon check-in. If the guest does not own a credit card, they must provide another credit card or pay in cash. If you pay with another credit card, the prepayment will be refunded to the credit card used to make the booking. Advance reservations for the pool are required through the hotel reception, as availability may be limited. When booking a meal plan, meals are provided for guests in an extra bed.