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Total price for stay
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hotel

Hard Rock Hotel Cancun - All Inclusive

7.6

Excellent

627 reviews

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Boulevard Kukulcan Km 14.5 Hotel Zone, Mexico

Endless entertainment, activities and relaxation await guests at this exceptional oceanfront all-inclusive resort, located in Cancun's Hotel Zone and offering first-class accommodations, complete with...Read more

Availability

Facilities

Pets allowed

Non-smoking rooms

Facilities for disabled guests

Family rooms

Lift

Safety deposit box

Allergy-free room

Air conditioning

Designated smoking area

Minimarket on site

WiFi available in all areas

Need-to-know information

Check-in

From 15:00

Check-out

Until 12:00

Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

The minimum age for check-in is 18

Important information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that the Family Room at this hotel is only available for people travelling with children. Infants from 0-3 years old are free All children from 4 to 17 years old extra charges apply When travelling with pets, please note that an extra charge of USD 150 per pet applies. Stays of more than 7 nights, 150 USD will be charged for each week, per pet. Dogs and cats only are permitted with a maximum of 2 pets per room with maximum 50 pounds weight limit per pet. Specific rooms only, restrictions apply. For more information, please contact the property directly using the contact details in your confirmation. Zen restaurant will be temporarily closed for renovation until November 30th, 2024Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.