

All photos











East Palace Hotel
Situated 1.6 km from Vosmoye Chudo Sveta Water Park, East Palace Hotel offers 4-star accommodation in Almaty and has a shared lounge, a restaurant and a bar. Among the facilities at this property are ...Read more
Overview

Luxurious Retreat
Availability
Cancellation policy
Free cancellation:
Cancel by to receive a full refund.
Late cancellation or no-show:
Cancellations made after , or failure to check in, will result in a charge of $150
Non-refundable rate:
If booked under a non-refundable rate, this reservation is not eligible for a refund under any circumstances.
Facilities
Non-smoking rooms
Non-smoking rooms
Family rooms
Family rooms
Lift
Lift
Safety deposit box
Safety deposit box
Air conditioning
Air conditioning
Designated smoking area
Designated smoking area
WiFi available in all areas
WiFi available in all areas
Facilities
General
Non-smoking rooms
Non-smoking rooms
Family rooms
Family rooms
Lift
Lift
Safety deposit box
Safety deposit box
Air conditioning
Air conditioning
Designated smoking area
Designated smoking area
WiFi available in all areas
WiFi available in all areas
Services
Room service
Room service
24-hour front desk
24-hour front desk
Laundry
Laundry
Ironing service
Ironing service
Luggage storage
Luggage storage
Private check-in/check-out
Private check-in/check-out
Shared lounge/TV area
Shared lounge/TV area
Daily housekeeping
Daily housekeeping
Food & Drink
Restaurant
Restaurant
Bar
Bar
Internet
Internet services
Internet services
WiFi
WiFi
Free WiFi
Free WiFi
Outdoors
Outdoor furniture
Outdoor furniture
Reception services
Invoice provided
Invoice provided
Safety & security
Security alarm
Security alarm
Smoke alarms
Smoke alarms
CCTV in common areas
CCTV in common areas
CCTV outside property
CCTV outside property
Fire extinguishers
Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities
Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
Process in place to check health of guests
First aid kit available
First aid kit available
Face masks for guests available
Face masks for guests available
Physical distancing
Cashless payment available
Cashless payment available
Cleanliness & disinfecting
Linens, towels and laundry washed in accordance with local authority guidelines
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
Food can be delivered to guest accommodation
Food can be delivered to guest accommodation
All plates, cutlery, glasses and other tableware have been sanitized
All plates, cutlery, glasses and other tableware have been sanitized
Need-to-know information
Check-in
From 13:00
Check-out
Until 12:00
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Need-to-know information
Check-in
From 13:00
Check-out
Until 12:00
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Children and beds
Child policies
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
Cot and extra bed policies
There are no cots and extra beds available at this property.