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Kobe Portopia Hotel
Offering 12 restaurants, cafes and bars and a 24-hour front desk, Kobe Portopia Hotel is conveniently located just a 5-minute walk from Shimin Hiroba Station on the Port Island Line. Free WiFi access ...Read more
Overview

Luxurious Retreat
Availability
Cancellation policy
Free cancellation:
Cancel by to receive a full refund.
Late cancellation or no-show:
Cancellations made after , or failure to check in, will result in a charge of $150
Non-refundable rate:
If booked under a non-refundable rate, this reservation is not eligible for a refund under any circumstances.
Facilities
Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Heating
Air conditioning
Designated smoking area
Minimarket on site
Facilities
General
Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Heating
Air conditioning
Designated smoking area
Minimarket on site
Activities
Tennis court
Sauna
Fitness centre
Spa and wellness centre
Massage
Table tennis
Indoor pool
Indoor pool (all year)
Tennis equipment
Beauty Services
Facial treatments
Body treatments
Body scrub
Spa facilities
Steam room
Spa lounge/relaxation area
Fitness
Personal trainer
Fitness/spa locker rooms
Temporary art galleries
Services
Room service
Meeting/banquet facilities
24-hour front desk
Business centre
Laundry
Dry cleaning
Valet parking
Currency exchange
Fax/photocopying
Luggage storage
ATM/cash machine on site
Concierge service
Private check-in/check-out
Shuttle service (free)
Trouser press
Daily housekeeping
Strollers
Shuttle service
Food & Drink
Restaurant
Bar
Breakfast in the room
Special diet menus (on request)
Kid meals
Kid-friendly buffet
Wine/champagne
Fruits
Coffee house on site
Internet
Internet services
WiFi
Free WiFi
Outdoors
Outdoor pool
Outdoor pool (seasonal)
Parking
Parking
Parking on site
Parking garage
Accessible parking
Accessibility
Wheelchair accessible
Toilet with grab rails
Pool and wellness
Swimming pool
Swimming Pool
Safety & security
24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
Thermometers for guests provided by property
Physical distancing
Cashless payment available
Physical distancing rules followed
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Need-to-know information
Check-in
From 15:00
Check-out
Until 11:00
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Age restriction
The minimum age for check-in is 18
Important information
Additional fees apply for children staying in an extra bed who want to eat breakfast and/or dinner. Contact details can be found on the booking confirmation. Please note that extra fees apply for the use of swimming pool and spa. Exceptions apply. Advance reservations are required for the outdoor pool. For more information, please contact the property directly. Guests who require children's cots/cribs or baby sitters, must contact the hotel in advance by email or upon booking. Contact details can be found on the booking confirmation. If guests arrive after 00:00 without informing the property in advance, the booking may be treated as a no show. A free shuttle is provided by the property according to the following schedule: Hotel to JR Sannomiya Station ・JR Shin Kobe Station: Shuttle runs every 20 minutes from 07:20 to 22:00. JR Sannomiya Station to hotel: Shuttle runs every 20 minutes from 08:40 to 21:40. JR Shin Kobe Station to hotel: Shuttle runs every 20 minutes from 08:30 to 21:30. Please note that the schedule is subject to change without notice. Please check the hotel official website for details. For guests booking with breakfast-inclusive rate, additional charges may apply for breakfast from 01 January until 03 January. Please contact the property directly for details. Please note, opening hours for executive lounge Oval Club are 07:00 to 19:30. Only junior high school students and above will be allowed to use the club lounge after 17:00. Starting April 1, 2025, check-out time will be changed to 11:00. (Until March 31, 2025, check-out time is 12:00)Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Need-to-know information
Check-in
From 15:00
Check-out
Until 11:00
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Age restriction
The minimum age for check-in is 18
Important information
Additional fees apply for children staying in an extra bed who want to eat breakfast and/or dinner. Contact details can be found on the booking confirmation. Please note that extra fees apply for the use of swimming pool and spa. Exceptions apply. Advance reservations are required for the outdoor pool. For more information, please contact the property directly. Guests who require children's cots/cribs or baby sitters, must contact the hotel in advance by email or upon booking. Contact details can be found on the booking confirmation. If guests arrive after 00:00 without informing the property in advance, the booking may be treated as a no show. A free shuttle is provided by the property according to the following schedule: Hotel to JR Sannomiya Station ・JR Shin Kobe Station: Shuttle runs every 20 minutes from 07:20 to 22:00. JR Sannomiya Station to hotel: Shuttle runs every 20 minutes from 08:40 to 21:40. JR Shin Kobe Station to hotel: Shuttle runs every 20 minutes from 08:30 to 21:30. Please note that the schedule is subject to change without notice. Please check the hotel official website for details. For guests booking with breakfast-inclusive rate, additional charges may apply for breakfast from 01 January until 03 January. Please contact the property directly for details. Please note, opening hours for executive lounge Oval Club are 07:00 to 19:30. Only junior high school students and above will be allowed to use the club lounge after 17:00. Starting April 1, 2025, check-out time will be changed to 11:00. (Until March 31, 2025, check-out time is 12:00)Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Pets
Pets are not allowed.
Children and beds
Child policies
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
Cot and extra bed policies
There are no cots and extra beds available at this property.