

All photos











The Ritz-Carlton, Almaty
This luxury 5-star hotel is located on the foot of Alatau Mountains in Almaty and features a spa centre, an indoor pool and a fitness centre. Free Wi-Fi is provided at The Ritz-Carlton, Almaty. The s...Read more
Overview

Luxurious Retreat
Availability
Cancellation policy
Free cancellation:
Cancel by to receive a full refund.
Late cancellation or no-show:
Cancellations made after , or failure to check in, will result in a charge of $150
Non-refundable rate:
If booked under a non-refundable rate, this reservation is not eligible for a refund under any circumstances.
Facilities
Pets allowed
Non-smoking rooms
Facilities for disabled guests
Lift
Safety deposit box
Soundproof rooms
Heating
Allergy-free room
Non-smoking throughout
Air conditioning
WiFi available in all areas
Facilities
General
Pets allowed
Non-smoking rooms
Facilities for disabled guests
Lift
Safety deposit box
Soundproof rooms
Heating
Allergy-free room
Non-smoking throughout
Air conditioning
WiFi available in all areas
Activities
Sauna
Fitness centre
Golf course (within 3 km)
Skiing
Games room
Spa and wellness centre
Massage
Hot tub/Jacuzzi
Hiking
Cycling
Hammam
Indoor pool
Indoor pool (all year)
Entertainment staff
Nightclub/DJ
Kids' club
Evening entertainment
Beauty Services
Facial treatments
Waxing services
Manicure
Pedicure
Body treatments
Spa facilities
Steam room
Spa lounge/relaxation area
Spa/wellness packages
Fitness
Fitness/spa locker rooms
Temporary art galleries
Themed dinner nights
Happy hour
Cooking class
Live music/performance
Services
Room service
Meeting/banquet facilities
24-hour front desk
Business centre
Laundry
Dry cleaning
Barber/beauty shop
Ironing service
Valet parking
Currency exchange
Packed lunches
Car hire
Tour desk
Fax/photocopying
Luggage storage
ATM/cash machine on site
Concierge service
Shuttle service (additional charge)
Trouser press
Lockers
Shared lounge/TV area
Daily housekeeping
Grocery deliveries
Shuttle service
Food & Drink
Restaurant
Bar
Breakfast in the room
Snack bar
Special diet menus (on request)
Kid meals
Kid-friendly buffet
Wine/champagne
Fruits
Coffee house on site
Ski
Ski storage
Ski pass vendor
Internet
Internet services
WiFi
Free WiFi
Outdoors
Garden
Terrace
BBQ facilities
Outdoor furniture
Parking
Parking
Free parking
Parking on site
Private parking
Parking garage
Accessibility
Wheelchair accessible
Pool and wellness
Swimming pool
Swimming Pool
Safety & security
24-hour security
Key card access
Smoke alarms
CCTV in common areas
CCTV outside property
Safety features
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Face masks for guests available
Physical distancing
Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
Physical distancing in dining areas
Food can be delivered to guest accommodation
All plates, cutlery, glasses and other tableware have been sanitized
Delivered food is securely covered
Need-to-know information
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Age restriction
The minimum age for check-in is 18
Important information
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Need-to-know information
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Age restriction
The minimum age for check-in is 18
Important information
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Pets
Pets are allowed. Charges may be applicable.
Children and beds
Child policies
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
Cot and extra bed policies
There are no cots and extra beds available at this property.