Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

There is no age requirement for check-in

Important information

Know Before You Go Reservations are required for massage services. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: A tax is imposed by the city: JPY 150 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.