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Naala Tulum
Overview
It’s nice to come back to a place where you can have a rest after an eventful day in the city Hotel «Naala Tulum» is located in Tulum. This hotel is located in walking distance from the city center. You can take a walk and explore the neighbourhood area of the hotel — Xel-Ha Water Park, Coba Ruins and Xcaret Eco Theme Park. Spend an evening in a nice atmosphere of the bar...Show more
Overview
Amenities
Amenities
General
Security guard
Elevator/lift
Air conditioning
Express check-in/check-out
Ticket assistance
Garden
24-hour reception
Terrace
Smoking areas
Beauty and wellness
Solarium
Doctor
First Aid Kit
Health and Safety Measures
Extra decontamination measures
Temperature control for staff
Temperature control for guests
Additional measures against COVID-19
Personal protection equipment for guests
Internet
Free Wi-Fi
Languages Spoken
English
Spanish
Meals
Snack bar
Restaurant
Bar
Parking
Parking
Parking nearby
Pets
Pets Not Allowed
Pool and beach
Outdoor pool
Recreation
Sun Deck
Rooms
Toiletries
Room service
Minibar
Shower
Flat-screen TV
Family room
Services and amenities
Concierge services
Safe-deposit box
Luggage storage
Tourist services
Tour assistance
Transfer
Transfer services
Car rental
Airport transportation
Book on Travly
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Cancellation policy
Free cancellation:
Cancel by to receive a full refund.
Late cancellation or no-show:
Cancellations made after , or failure to check in, will result in a charge of $150
Non-refundable rate:
If booked under a non-refundable rate, this reservation is not eligible for a refund under any circumstances.
Location
Av. Cobá Sur, Región 014, Tulum
Map
Property Policies
Check-in instructions
Your complete guide to a smooth check-in.
Check-in instructions
Check-in
3:00 PM
Check-out
12:00 PM
Cancellation/prepayment
You'll be required to pay the fully refundable deposit for this property.
Age restriction
There is no age requirement for check-in
Important information
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Front desk is open 24/7. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global). Enhanced food service safety measures are in place.
Pets
Pets are allowed.
Children and beds
Child policies
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
Cot and extra bed policies
There are no cots and extra beds available at this property.
Check-in
3:00 PM
Check-out
12:00 PM
Security deposit
You'll be required to pay the fully refundable deposit for this property.
Security deposit
You'll be required to pay the following fully refundable deposit:
Good to know
Additional policies and info about this property.
Good to know
Optional extras
Additional paid services you can request.
Optional extras
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.