Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

There is no age requirement for check-in

Important information

Please note that a surcharge may apply for UAE residents upon arrival. Mandatory gala dinner fees may apply at UAE hotels. Guests should contact the hotel directly for more information. Apartment fees are charged as follows: Standard hotel apartments: Studio apartment — AED 10.00. One-Bedroom Apartment — AED 10.00. 2 Bedroom Apartment — AED 20.00. 3 Bedroom Apartment — AED 30.00. Deluxe apartments in the hotel: Studio apartment — AED 20.00. One-Bedroom Apartment — AED 20.00. 2 Bedroom Apartment — AED 40.00. 3 Bedroom Apartment — AED 60.00. 4 Bedroom Apartment — AED 80.00. For Christmas and New Year's Eve dinners, guests may be charged separately at the hotel. Wild Wadi Waterpark will undergo its annual maintenance from January 6, 2025, to February 7, 2025. Consequently, the waterpark will be closed during this time and will resume operations for the public on February 8, 2025. The hotel is willing to offer alternative options during the above mentioned stay period. Guests may choose to access one of the following parks, only one park to access per day, one ticket per guest: Legoland Waterpark, Legoland, Motiongate, Real Madrid World. Ticket Assistance is to coordinate with the hotel concierge team. Please be advised that no shuttle bus service will be provided to Dubai Parks and Resorts. Guests are encouraged to arrange their own transportation to the chosen park.