The Westin Surabaya

Overview
Vibe
Facilities
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The Westin Surabaya

9.2

Excellent

159 reviews

Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Indonesia

Overview

Boasting a bar and views of city, The Westin Surabaya is situated in Surabaya, 11 km from Pasar Turi Train Station Surabaya. With free bikes, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel features an outdoor swimming pool, fitness centre and a kids' club. The rooms are fitted with a flat-screen TV with cable channels, a kettle, a shower, free toiletries and a wardrobe. All units have a safety deposit box. A buffet, Full English/Irish or American breakfast can be enjoyed at the property. At the hotel you will find a restaurant serving American, Cantonese and Chinese cuisine. Vegetarian, dairy-free and halal options can also be requested. The Westin Surabaya offers a sun terrace. There is an in-house snack bar and guests can also make use of the business area. Speaking English, Indonesian and Chinese at the 24-hour front desk, staff are always at hand to help. Sharp Bamboo Monument is 11 km from the accommodation, while Submarine Monument is 12 km away. Juanda International Airport is 21 km from the property, and the property offers a paid airport shuttle service.

Luxurious Retreat

Map

Availability

Jul 1 - Jul 8

2 guests

Jul 1 - Jul 8

2 guests

Jul 1 - Jul 8

2 guests

Cancellation policy

Free cancellation:

Cancel by to receive a full refund.

Late cancellation or no-show:

Cancellations made after , or failure to check in, will result in a charge of $150

Non-refundable rate:

If booked under a non-refundable rate, this reservation is not eligible for a refund under any circumstances.

Facilities

Non-smoking rooms

Facilities for disabled guests

Family rooms

Lift

Safety deposit box

Soundproof rooms

Allergy-free room

Air conditioning

Designated smoking area

WiFi available in all areas

Facilities

General

Non-smoking rooms

Facilities for disabled guests

Family rooms

Lift

Safety deposit box

Soundproof rooms

Allergy-free room

Air conditioning

Designated smoking area

WiFi available in all areas

Activities

Fitness centre

Golf course (within 3 km)

Spa and wellness centre

Massage

Nightclub/DJ

Kids' club

Spa facilities

Spa lounge/relaxation area

Foot bath

Spa/wellness packages

Back massage

Neck massage

Foot massage

Couples massage

Head massage

Hand massage

Full body massage

Massage chair

Fitness

Yoga classes

Personal trainer

Themed dinner nights

Cooking class

Live music/performance

Services

Room service

Meeting/banquet facilities

24-hour front desk

Airport shuttle

Business centre

Laundry

Dry cleaning

Ironing service

Express check-in/check-out

Valet parking

Packed lunches

Fax/photocopying

Luggage storage

Concierge service

Private check-in/check-out

Shuttle service (additional charge)

Trouser press

Airport shuttle (additional charge)

Daily housekeeping

Shuttle service

Food & Drink

Restaurant

Bar

Breakfast in the room

Snack bar

Special diet menus (on request)

Kid meals

Kid-friendly buffet

Wine/champagne

Fruits

Internet

Internet services

WiFi

Free WiFi

Outdoors

Outdoor pool

Sun terrace

Outdoor pool (all year)

Parking

Free parking

Parking on site

Accessible parking

Accessibility

Wheelchair accessible

Toilet with grab rails

Emergency cord in bathroom

Pool and wellness

Pool bar

Sun loungers or beach chairs

Kids' pool

Swimming pool

Swimming Pool

Transport

Airport pick up

Airport drop off

Reception services

Invoice provided

Entertainment and family services

Indoor play area

Safety & security

24-hour security

Key access

Key card access

Security alarm

Smoke alarms

CCTV in common areas

CCTV outside property

Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

Process in place to check health of guests

First aid kit available

Access to health care professionals

Thermometers for guests provided by property

Face masks for guests available

Physical distancing

Cashless payment available

Physical distancing rules followed

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guest accommodation sealed after cleaning

Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Food can be delivered to guest accommodation

All plates, cutlery, glasses and other tableware have been sanitized

Breakfast takeaway containers

Delivered food is securely covered

Need-to-know information

Check-in

From 15:00

Check-out

Until 12:00

Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Need-to-know information

Check-in

From 15:00

Check-out

Until 12:00

Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Children and beds

Child policies

To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.

Cot and extra bed policies

There are no cots and extra beds available at this property.