Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

The minimum age for check-in is 18

Important information

Please note that the hotel will be carrying out maintenance work on the restaurant, lounge and bar on the first floor of the hotel on the following dates. During this period, the following stores will be temporarily closed. Affected stores / Dates Grand Kitchen (1F): Closed all day on 18th August, 2025 Closed until 11:30 am on 19th August, 2025 * Open from lunch (11:30 am) on 19th August. The Palace Lounge (1F), Royal Bar (1F): Closed all day on 18th August, 2025 Breakfast information during the closure period Breakfast will be temporarily open on the following dates on 18th August and 19th August, 2025. Location: Banquet Hall Yamabuki (4F) Service hours: 6:30 am – 10:30 am last order (11:00 am close) *Breakfast at Yamabuki is available exclusively to guests staying at the hotel.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. An accommodation tax per person per night is not included in the price and needs to be paid at the property.