Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

The minimum age for check-in is 18

Important information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. There will be a 100 USD per night deposit/hold on the credit card upon check-in that will released on check-out. The daily Guest Amenities Fee includes: -Dedicated in-person concierge and self-guiding virtual concierge services with exclusive discounts and VIP access to tours, attractions and restaurants - 15 USD food and beverage credit - Complimentary in-room coffee - discounted bicycle rentals - Complimentary WiFi and local toll-free calls -24-hour fitness centre -Television casting and apps in all guestrooms -Infused water display and daily newspapers -Board games around the fireplace -Treasure chest of toys and a scavenger hunt for kids -Xbox One console on large-screen TV in the lobby living room -Use of DVD players upon request -Access to the San Francisco Maritime National Historical Park and Visitor Center with guided historic waterfront tours with a National Park Ranger on Saturdays and Sundays - 10% off Napa Valley Wine Train Gourmet Express - Special V.I.Pet treats and accessories for pets (with register) - Special offers at the local Ben & Jerry’s ice cream shop, Winery Collective, Subpar Minigolf, and the National Park StoreGuests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.