Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

The minimum age for check-in is 18

Important information

Please note the resort fee includes the following: - High-speed wireless Internet (WiFi) for up to 6 devices - All local, long distance and international phone calls - Unlimited use of 24/7 Fitness Centre (may not be available due to safety guidelines) - Unlimited use of the Business Centre - Luggage Storage until 23:00 -$1000 for deep cleaning fee Please note that there is a package handling charge of USD 10 per package per stay for packages weighing under 5 pounds. Additional restrictions apply. Contact property for details. Valet parking is only available at the 59th Street entrance. Park Lane New York is a 100% non-smoking hotel and any violation will be subject to a $500 deep cleaning fee. If found in violation during a guest stay, Park Lane New York reserves the right to ask a guest to depart the hotel room without refund. Park Lane New York reserves the right to visually inspect all guest rooms after 24 hours of refusal of service to ensure the well-being of the guest and the condition of the room. Upon check-out, any unused funds will be credited back to your account in 72 hours or more per your bank business rules.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.