Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

There is no age requirement for check-in

Important information

Special check-in instructionsThis property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.Know Before You Go Pool access available from 8:00 AM to 9:00 PM.Up to 2 children 11 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Fees Fee for full breakfast: approximately MXN 400 for adults and MXN 300 for childrenAirport shuttle fee: MXN 500 per person (one-way)Pet deposit: MXN 5000 per stayPet fee: MXN 812 per pet, per nightEarly check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes