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Sheraton Surabaya Hotel and Towers
Overview
Here’s the hotel you always dreamed of: hotel «Sheraton Surabaya Hotel and Towers» is located in Surabaya. This hotel is located 2 km from the city center. You can stop by the bar. Taste the local cuisine and have a rest in the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi on the territory will help you to stay on-line. If you travel by car, t...Show more
Overview
Amenities
Amenities
General
Newspapers
Fire Extinguisher
Security guard
Computer
Elevator/lift
Air conditioning
Express check-in/check-out
Shopping on site
Gift shop
Ticket assistance
Garden
24-hour reception
Smoke-free property
Currency exchange
ATM
Terrace
Television in lobby
Accessibility
Wheelchair Accessible
Accessibility features
Wheelchair access to restaurant
Beauty and wellness
Spa
Doctor
Sauna
Steam room
First Aid Kit
Massage
Business
Fax and copy machine
Business center
Conference Hall
Event facilities
Meeting and presentation facilities
Health and Safety Measures
Extra decontamination measures
Temperature control for staff
Temperature control for guests
Additional measures against COVID-19
Personal protection equipment for guests
Personal protection equipment for staff
Contactless check-in and/or check-out
Internet
Free Wi-Fi
Kids
Children swimming pool
Languages Spoken
English
Multi-language staff
Meals
Breakfast in the room
Kitchen
Snack bar
Kettle
Breakfast
Buffet breakfast
Cafe
Restaurant
Bottled water
Bar
Coffee/tea for guests
Parking
Parking
Parking nearby
Pets
Pets Not Allowed
Pool and beach
Spa tub
Swimming pool
Outdoor pool
Beach/pool towels
Pool facilities
Recreation
Barbecue grill(s)
Sun Deck
Barbeque
Rooms
Bathrobe
Cable TV
Bathtub
Slippers
Fridge
Hairdryer
Toiletries
Room service
Minibar
Shower
Shower/Bathtub
Wardrobe/Closet
Flat-screen TV
Alarm clock
Smoke Detector
Family room
Services and amenities
Telephone
Ironing
Wake-up service
Dry-cleaning
Concierge services
Laundry
Safe-deposit box
Luggage storage
Sports
Gym
Fitness facilities
Tennis court
Tourist services
Tour assistance
Transfer
Transfer services
Shuttle
Car rental
Airport transportation
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Cancellation policy
Free cancellation:
Cancel by to receive a full refund.
Late cancellation or no-show:
Cancellations made after , or failure to check in, will result in a charge of $150
Non-refundable rate:
If booked under a non-refundable rate, this reservation is not eligible for a refund under any circumstances.
Location
Jalan Embong Malang 25-31, Surabaya
Map
Property Policies
Check-in instructions
Your complete guide to a smooth check-in.
Check-in instructions
Check-in
3:00 PM
Check-out
12:00 PM
Cancellation/prepayment
You'll be required to pay the fully refundable deposit for this property.
Age restriction
There is no age requirement for check-in
Important information
To prevent the spread of the Mpox virus, the Indonesian Ministry of Health has resumed health screening for international travelers (both Indonesian and foreign nationals) entering Indonesia from August 27, 2024. This includes completing an electronic self-declaration form called SATUSEHAT Health Pass, which must be completed on a dedicated web platform. Know Before You Go This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: IDR 312180 per person (approximately) Airport shuttle fee: IDR 460000 per vehicle (one way) Self parking fee: IDR 50000 per stay Valet parking fee: IDR 50000 per stay Rollaway bed fee: IDR 786500.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets
Pets are allowed.
Children and beds
Child policies
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
Cot and extra bed policies
There are no cots and extra beds available at this property.
Check-in
3:00 PM
Check-out
12:00 PM
Security deposit
You'll be required to pay the fully refundable deposit for this property.
Security deposit
You'll be required to pay the following fully refundable deposit:
Good to know
Additional policies and info about this property.
Good to know
Optional extras
Additional paid services you can request.
Optional extras
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.