Sheraton Surabaya Hotel & Towers

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Facilities
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Sheraton Surabaya Hotel & Towers

8.7

Excellent

291 reviews

Jalan Embong Malang 25 - 31, Indonesia

Overview

Situated in the city centre, the eco-friendly accommodation Sheraton Surabaya Hotel & Towers offers elegant and spacious air-conditioned rooms. This property boasts an outdoor pool, 4 dining choices and free Wi-Fi throughout. Tastefully decorated, all rooms come with soothing warm colours and lighting. Each well-appointed room is equipped with a living area, a flat-screen satellite TV and a minibar. The en suite bathroom features a bathtub, a shower and free toiletries. Lung Yuan Chinese Restaurant serves traditional Cantonese dishes, while an international buffet spread is offered at Kafe Bromo. Enjoy a treatment at the Massage Room or in the privacy of your room. You can also exercise at the tennis court or the gym. Airport shuttle and car hires can be arranged at the tour desk with additional charge. Sheraton Surabaya Hotel & Towers is directly connected to Tunjungan Plaza Shopping Mall and is 5 km from Surabaya Zoo. Juanda International Airport is a 45-minute drive away.

Lazy Holidays

Map

Availability

Jun 13 - Jun 20

2 guests

Jun 13 - Jun 20

2 guests

Jun 13 - Jun 20

2 guests

Cancellation policy

Free cancellation:

Cancel by to receive a full refund.

Late cancellation or no-show:

Cancellations made after , or failure to check in, will result in a charge of $150

Non-refundable rate:

If booked under a non-refundable rate, this reservation is not eligible for a refund under any circumstances.

Facilities

Non-smoking rooms

Facilities for disabled guests

Family rooms

Lift

Safety deposit box

Soundproof rooms

Air conditioning

Designated smoking area

WiFi available in all areas

Facilities

General

Non-smoking rooms

Facilities for disabled guests

Family rooms

Lift

Safety deposit box

Soundproof rooms

Air conditioning

Designated smoking area

WiFi available in all areas

Activities

Tennis court

Sauna

Fitness centre

Spa and wellness centre

Massage

Hot tub/Jacuzzi

Water sport facilities on site

Hot spring bath

Tennis equipment

Steam room

Spa lounge/relaxation area

Foot bath

Spa/wellness packages

Fitness

Personal trainer

Fitness/spa locker rooms

Happy hour

Live music/performance

Live sport events (broadcast)

Services

Room service

Meeting/banquet facilities

24-hour front desk

Airport shuttle

Business centre

Laundry

Dry cleaning

Ironing service

Express check-in/check-out

Valet parking

Currency exchange

Packed lunches

Car hire

Tour desk

Fax/photocopying

Luggage storage

ATM/cash machine on site

Concierge service

Private check-in/check-out

Shuttle service (additional charge)

Trouser press

Airport shuttle (additional charge)

Lockers

Daily housekeeping

Shuttle service

Food & Drink

Restaurant

Bar

Breakfast in the room

Snack bar

Special diet menus (on request)

Kid meals

Kid-friendly buffet

Wine/champagne

Fruits

Coffee house on site

Internet

Internet services

WiFi

Free WiFi

Outdoors

Garden

Terrace

Outdoor pool

Outdoor pool (all year)

Parking

Parking on site

Private parking

Parking garage

Pool and wellness

Sun loungers or beach chairs

Kids' pool

Swimming pool

Swimming Pool

Entertainment and family services

Baby safety gates

Safety & security

24-hour security

Key access

Key card access

Security alarm

Smoke alarms

CCTV in common areas

CCTV outside property

Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

Process in place to check health of guests

First aid kit available

Access to health care professionals

Thermometers for guests provided by property

Face masks for guests available

Physical distancing

Contactless check-in/check-out

Cashless payment available

Physical distancing rules followed

Mobile app for room service

Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guest accommodation sealed after cleaning

Property is cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Physical distancing in dining areas

Food can be delivered to guest accommodation

All plates, cutlery, glasses and other tableware have been sanitized

Breakfast takeaway containers

Delivered food is securely covered

Need-to-know information

Check-in

From 15:00

Check-out

Until 12:00

Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Need-to-know information

Check-in

From 15:00

Check-out

Until 12:00

Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Children and beds

Child policies

To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.

Cot and extra bed policies

There are no cots and extra beds available at this property.