Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

The minimum age for check-in is 18

Important information

All clients under the age of 18 must be accompanied by a parent/guardian or an individual over the age of 18, the property has the right to refuse any booking when the legal guardian cannot provide current photo ID when requested at check-in. Please note that a mid-week housekeeping service is only offered for stays of 8 nights or more. Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that for same-day bookings and late arrivals, a photo of a valid driver's license and a credit card, both in the same name, must be provided at the time of booking to facilitate late check-in. Same day bookings must also check in during reception hours. For any questions please contact The Wave Resort directly. GUEST NOTICE: NEARBY CONSTRUCTION Please be advised that there is nearby demolition of Niecon Plaza. This is not within our property however we would like to make you aware of noise works. We apologise for the inconvenience and thank you for your understanding. Please note that all Visa and Mastercard payments will now incur a surcharge of 1.5% and 3% for all Amex bookings.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties.