Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

The minimum age for check-in is 18

Important information

A complimentary courtesy shuttle bus regularly runs between KYOTO Station Hachijo Exit and the hotel (Approximately 25 minutes). Weekdays: Departure every 40th minute of the hour between 10:00 AM through 6:00 PM. Weekends and Holidays: Departure at 8:40 AM, and every 10th minute and 40th minute of the hour between 9:00 AM through 6:00 PM. Weekdays: Departure every 10th minute of the hour between 10:00 AM through 6:00 PM. Weekends and Holidays: Departure every 10th minute and 40th minute of the hour between 8:00 AM through 6:00 PM. Please note that the hotel will undergo a federally mandated inspection of the hotel's power supply, and maintenance at SPA"Kacho" on the following dates/times. [Spa "Kacho] CLOSED: From February 17, 2025 10:00AM to February 21, 5:00PM. [Fitness Studio "Westin WORKOUT"] CLOSED: From February 17, 2025 9:00AM to February 21, 1:00PM. [Bird-watching trails] CLOSED: From February 16, 2025 PM to February 21, AM. [Kasuien] CLOSED: From February 16, 2025 to February 21,2025, 5:00PM. [Guest room] CLOSED: From February 19, 2025 to February 20, 3:00PM.An accommodation tax per person per night is not included in the price and needs to be paid at the property. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.