Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

The minimum age for check-in is 18

Important information

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges directly with the hotel. Parking metres are available around the hotel. They are free of charge between 19:30 and 8.00 the next morning. Snow Hill Multi Story Car Park is located a short walk away from the hotel. It is charged at GBP 12 per 24 hours The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available. When travelling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs. Dogs are allowed in designated guest rooms-please notify the hotel in advance. Starting 6th December 2024 our hotel will be cashless, please use cards or digital payments for transactions.