Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

The minimum age for check-in is 18

Important information

A penalty fee of JPY 100,000 (including taxes) will apply if smoking is detected in the room When travelling with pets (only dogs) advance reservations are required, an extra charge of 12,650 yen per night (tax and service charge included) 1 dog per room (15 kg or less) Should send the pet (dog) vaccination certificate to the Accommodation Reservation Section No pet (dog) is allowed in the lounge, bar, spa, fitness center, meeting roomGuests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. An accommodation tax per person per night is not included in the price and needs to be paid at the property. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.