Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

The minimum age for check-in is 18

Important information

Your stay at Atlantis is subject to important legal terms and conditions that effect your legal rights and mandate disputes be resolved exclusively before a Court in The Bahamas. Please read the terms and conditions on the hotel's website. Minimum check-in age at The Cove is 18. Children 11 years and younger stay for free with paying adults. Children ages 12-17 pay $50 per nights plus daily mandatory gratuities. Extra person, 18 years and older, pay $75 per person, per night plus daily mandatory gratuities. The credit or debit card used to make the reservation must be presented upon check-in at the hotel. Upon check-in, a credit card guarantee or cash deposit of USD 250 per room per day will be held for incidental charges. Upon check-out, guests are required to settle any outstanding charges in full using a credit card, travellers’ checks or US dollars. Mandatory Gratuities of $US 8.00 per person per night, 12 and older, for Ocean and Deluxe Ocean Suites and $US 14.00 per person per night, 12 and older, for Azure and Sapphire Suites. The Mandatory Daily Resort Fee Includes:  Daily Access to Aquaventure water park  Wi-Fi All Access (guest rooms and lobby areas)  Two Souvenir Reusable Water Bottles per room, Daily Access to Fitness Center for two  Dive-In Poolside Movies as scheduled  Daily Access to The Dig and Marine Life Exhibits  In-Room Coffee & Tea  Resort Shuttle Service  Unlimited Local Phone Calls All services and resort amenities are subject to various fees and supplements. Please note that baby cots are limited and cannot be guaranteed. Please contact the property for details. All advertised Resort Credits, Coupons or other Value Added offers may be subject to blackout dates in which the benefit will not be applicable. Please contact the property for information on this and any other applicable restrictions. Deposit and Cancellation Policies Refundable Rates • 100 percent of the first two nights plus applicable taxes and resort levies will be charged at time of booking. • If cancelled or modified up to 15 days before date of arrival, no fee will be charged. • If cancelled or modified later, 100 percent of the first two nights plus applicable taxes and resort levies will be charged. • In case of no-show, the total price of the reservation plus applicable taxes and resort levies will be charged. • Early departures will incur a penalty equal to the full-length stay at the reserved room rate. Deposit and Cancellation Policies Non-Refundable Rates • Total price of the reservation plus applicable taxes and resort levies will be charged at time of booking. • If cancelled more than one day after booking, 100 percent of the room cost plus applicable taxes and resort levies will be charged. • In case of no-show, the total price of the reservation plus applicable taxes and resort levies will be charged. For suites with exclusive access to Lapis at The Cove, guests must be 12 and older in order to access the club lounge. Please kindly note that enhancement work to The Cove’s balconies is in progress Monday through Saturday from 10am – 6pm. As with any building structural work, we anticipate some noise during these hours. We are hopeful this does not cause any disturbance during your stay and will work to reduce any inconvenience.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.