Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

The minimum age for check-in is 18

Important information

Please note the hotel's entrance is located at the intersection of Lakeshore Blvd and Newdfoundland road. The card and cardholder utilised to make this reservation, must be present at check-in along with valid government issued photo ID. An exception will only be made if the guest presents a signed authorisation form with valid government issued photo ID from the cardholder, along with a signed copy of the front & back of credit card. The resort fee includes: - High-speed WiFi - 24-hour access to 10XTO gym - En suite bottled water - Access to property's film series and screening room (based on availability) - Business centre access - Year-round, heated rooftop swimming pool During the summer months (June – September) reservations for the rooftop pool are required for all registered guests. Reservations are available in 2 hour increments from 7am - 11pm and can be made upon check-in. We do our absolute best to ensure everyone has an opportunity to enjoy the pool however popular times may not always be available. Beginning January 1, 2025, the check-in time at Hotel X Toronto will be adjusted to 4:00 PM EST The swimming pool will be unavailable for guest use due to annual maintenance from March 20th to April 5th, 2025.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.