Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

There is no age requirement for check-in

Important information

Special check-in instructionsIf you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.Know Before You Go Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available. Fees Pet fee: MXN 100.00 per pet, per dayService animals are exempt from feesCredit card charges are subject to a surcharge The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.