Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

The minimum age for check-in is 18

Important information

Please note that the property requires a deposit payment. Staff will contact guests directly for payment instructions. In celebration of Nyepi Day (Day of Silence), Ngurah Rai International Airport will be closed, motor vehicles are allowed on the streets only for emergencies, guests are confined to the grounds of the resort. Room service is available with the last order taken at 22:30. The property has 2 restaurants on-site that serve lunch and dinner, as well as afternoon tea from 15:00 to 17:00.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.