Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

There is no age requirement for check-in

Important information

A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Self check-in. All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. **Fees** The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: EUR 10 per person (approximately) Fee for in-room wireless Internet: EUR 5 per stay (rates may vary) Airport shuttle fee: EUR 40 per vehicle (one-way) Late check-in fee: EUR 25 for check-in between 8 PM and midnight Rollaway bed fee: EUR 30.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. **Mandatory Fees and Taxes** You'll be asked to pay the following charges at the property: A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January. A tax is imposed by the city: EUR 3.00 per person, per night for adults; EUR 1.50 per night for guests aged 10-16 years old. We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. **Special check-in instructions** The guest need come to check-in at Pleuwy Reception, Santa Croce 515, then from the Reception the hotelier will tell the guest how to reach Locanda Herion. To clarify the check-in details, the guests need to contact the property in advance. Contact information is provided in the booking confirmation.