Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

The minimum age for check-in is 18

Important information

All guests including children staying at Jumeirah Al Naseem are required to present original valid identification upon check-in, which may be either a passport or GCC/UAE National ID. Please note that for single room bookings of 3 adults and 1 child, where occupancy is also suited for 2 adults and 2 children, no additional bed can be added due to space restrictions. Bookings will be accommodated using the existing bedding; a King or Twin bed(s) and a sofa bed. Please note that selected restaurants participating in half board include supplementary charges on selected food items. For more information, please visit jumeirah.com/mjflavours for the full list of participating restaurants. As part of our ongoing commitment to continually improve our guest experience, Wild Wadi Waterpark™ will be closed for its annual maintenance between 6 January until 7 February 2025 and will reopen on 8 February 2025. Bookings for 10 rooms and above will be considered a group, and group Terms & Conditions will be applicable.