Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

The minimum age for check-in is 18

Important information

The minimum age to check in at the property is 21 years of age. The maximum occupancy for all studios is 2 guests. Indoor valet parking is available. Please contact the property for the daily rate. A sofa bed is available in Deluxe Studio rooms. Please make requests via the Special Requests box when booking or contact the property. Please note that construction work is taking place and some units may be affected by noise. Please note that the ground floor lobby will be closed between June 2025 and October 2025. Please note that In-yo cafe will be closed between July 2025 and October 2025. Please note that the pool and pool area will be closed between September 2025 and November 2025. Please note that the fitness center will be closed between October 2025 and December 2025. Please note that the 6th-floor lobby, Wai’olu Ocean cuisine and the spa will be closed between October 2025 and March 2026.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Spa/wellness centre is closed from 2026-03-31 until 2025-10-01 Fitness centre is closed from 2025-12-19 until 2025-10-01 Hot tub/jacuzzi is closed from 2025-11-30 until 2025-09-01