Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

The minimum age for check-in is 18

Important information

Please note that this hotel does not accept payments with American Express credit cards. Reception hours are: Monday - Friday: 09:00-17:00 Saturday 9:00-12:00 Sunday: CLOSED Guests are kindly requested to inform the hotel in advance of their estimated time of arrival. This can be noted in the Special Requests box during booking or by contacting the hotel using the contact details found on the booking confirmation. You must show a valid photo ID upon check in Please note that the keys will only be given to the guest/guests whose name is/are provided on the booking. No exceptions will be made by Glen Eden Beach Resort. Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that this property has a No Party Policy.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.