Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

The minimum age for check-in is 18

Important information

Please note that the credit card used for booking and a valid photo ID with the same name must be presented upon check-in and the hotel will do card-verification on the EDC machine for authentication. If the original credit card used for booking cannot be presented, the property will request that full payment is settled immediately with an alternative payment method or entirely reject the booking. Please note that we are currently carrying out maintenance work on the resort’s funicular. For the safety of all our guests, our beach facilities and La Spiaggia are temporarily unavailable. As an alternative, we offer a complimentary private car service to the nearest beaches or beach clubs. The resort will cover any applicable entrance fees to these locations; however, any personal consumption will be at the guests' expense.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.