Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

The minimum age for check-in is 18

Important information

Please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in. The Bayview pool is heated all year round. The Reef Club is open from June until September. The indoor pool and fitness center are open all year-round. Children under 12 are not allowed in the Executive Lounge from 18:00 until 20:00. Please notice, as part of the check-in process, the hotel will process a pre-authorization of EUR 50 per person per night to cover for any incidentals during the stay.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.