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Hotel Okura's elegant rooms boast spectacular views of Kyoto against the backdrop of the Higashiyama Mountains. In the heart of the city, the hotel treats its guests to a shopping avenue, free Wi-Fi at the lobby and concierge services. Beauty treatments and baby-sitting services are available. Connected to the Shiyakusho-mae Subway Station, Hotel Okura Kyoto is a 5-minute...Read more
Overview
Availability
Cancellation policy
Free cancellation:
Cancel by to receive a full refund.
Late cancellation or no-show:
Cancellations made after , or failure to check in, will result in a charge of $150
Non-refundable rate:
If booked under a non-refundable rate, this reservation is not eligible for a refund under any circumstances.
Facilities
Non-smoking rooms
Family rooms
Lift
Safety deposit box
Chapel/shrine
Heating
Air conditioning
Designated smoking area
Facilities
General
Non-smoking rooms
Family rooms
Lift
Safety deposit box
Chapel/shrine
Heating
Air conditioning
Designated smoking area
Services
Room service
Meeting/banquet facilities
24-hour front desk
Business centre
Babysitting/child services
Laundry
Dry cleaning
Barber/beauty shop
Ironing service
Currency exchange
Fax/photocopying
Luggage storage
ATM/cash machine on site
Concierge service
Shuttle service (free)
Trouser press
Daily housekeeping
Shuttle service
Food & Drink
Restaurant
Bar
Breakfast in the room
Kid-friendly buffet
Coffee house on site
Internet
Internet services
WiFi
Free WiFi
Parking
Parking
Free parking
Parking on site
Private parking
Accessible parking
Pool and wellness
Swimming pool
Safety & security
24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities
First aid kit available
Thermometers for guests provided by property
Face masks for guests available
Physical distancing
Cashless payment available
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
Food can be delivered to guest accommodation
Delivered food is securely covered
Need-to-know information
Check-in
From 15:00
Check-out
Until 11:00
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Age restriction
The minimum age for check-in is 18
Important information
Please note that some of the hotel's restaurants have a dress code, and some do not allow children under 10 years of age. The fitness centre is accessible only for adults ages 18 and above and an additional charge are required. The hotel's Welcome Lounge at Kyoto Station is located on the ground floor of the Cerema Building. It's open daily from 09:30 until 17:00, and accessible only to staying guests. Free shuttle locations and schedules: - From the Welcome Lounge at Kyoto Station, the shuttle departs at the top (--:00) and bottom (--:30) of every hour between10:30 and 17:00, except at 12:30 and 15:00. - From Hotel Okura Kyoto, the shuttle departs at --:05 and --:35 every hour between 10:05 and 16:35, except at 12:05 and 14:35. Please note that the shuttle takes about 20-25 minutes, depending on traffic conditions. Staff will meet guests at the hotel lobby or the Welcome Lounge. The luggage delivery service operates as follows. Luggage received by 14:00 at the Welcome Lounge, will arrive at the hotel by 17:00. Luggage received by 11:00 at the hotel, will arrive at the Welcome Lounge on a requested time between 14:00 and 17:00.An accommodation tax per person per night is not included in the price and needs to be paid at the property.
Need-to-know information
Check-in
From 15:00
Check-out
Until 11:00
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Age restriction
The minimum age for check-in is 18
Important information
Please note that some of the hotel's restaurants have a dress code, and some do not allow children under 10 years of age. The fitness centre is accessible only for adults ages 18 and above and an additional charge are required. The hotel's Welcome Lounge at Kyoto Station is located on the ground floor of the Cerema Building. It's open daily from 09:30 until 17:00, and accessible only to staying guests. Free shuttle locations and schedules: - From the Welcome Lounge at Kyoto Station, the shuttle departs at the top (--:00) and bottom (--:30) of every hour between10:30 and 17:00, except at 12:30 and 15:00. - From Hotel Okura Kyoto, the shuttle departs at --:05 and --:35 every hour between 10:05 and 16:35, except at 12:05 and 14:35. Please note that the shuttle takes about 20-25 minutes, depending on traffic conditions. Staff will meet guests at the hotel lobby or the Welcome Lounge. The luggage delivery service operates as follows. Luggage received by 14:00 at the Welcome Lounge, will arrive at the hotel by 17:00. Luggage received by 11:00 at the hotel, will arrive at the Welcome Lounge on a requested time between 14:00 and 17:00.An accommodation tax per person per night is not included in the price and needs to be paid at the property.
Pets
Pets are not allowed.
Children and beds
Child policies
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
Cot and extra bed policies
There are no cots and extra beds available at this property.