Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

The minimum age for check-in is 18

Important information

Guests are required to show an original passport with visa or a valid Emirates ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that the original credit card must be presented upon check-in, including non-refundable reservations. The credit card authorization equivalent to one night rate can be taken for guarantee purpose and used in case of no shows or last minute cancelations. If the credit card's owner is not the person staying at the hotel, please contact the property in advance to request an E –Payment link. No-Show and Late Cancellation penalties are subject to taxes and fees (excluding Tourism Dirhams) We recommend for guests with children to check the room photos to see if the configuration of the room suits their requirement as extra beds will be subject to availability and/or additional charges. Meal plan on packages are applicable for adults only. Children Meal supplement will be applicable depending on their age.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.