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Helvetia&Bristol Firenze – Starhotels Collezione
Set in a 19th-Century historical palazzo in the centre of Florence, Helvetia&Bristol Firenze – Starhotels Collezione is 5 minutes’ walk from the Duomo and Ponte Vecchio. It offers elegant rooms with a...Read more
Overview
Availability
Cancellation policy
Free cancellation:
Cancel by to receive a full refund.
Late cancellation or no-show:
Cancellations made after , or failure to check in, will result in a charge of $150
Non-refundable rate:
If booked under a non-refundable rate, this reservation is not eligible for a refund under any circumstances.
Facilities
Pets allowed
Pets allowed
Non-smoking rooms
Non-smoking rooms
Facilities for disabled guests
Facilities for disabled guests
Family rooms
Family rooms
Lift
Lift
Safety deposit box
Safety deposit box
Soundproof rooms
Soundproof rooms
Heating
Heating
Allergy-free room
Allergy-free room
Non-smoking throughout
Non-smoking throughout
Air conditioning
Air conditioning
WiFi available in all areas
WiFi available in all areas
Facilities
General
Pets allowed
Pets allowed
Non-smoking rooms
Non-smoking rooms
Facilities for disabled guests
Facilities for disabled guests
Family rooms
Family rooms
Lift
Lift
Safety deposit box
Safety deposit box
Soundproof rooms
Soundproof rooms
Heating
Heating
Allergy-free room
Allergy-free room
Non-smoking throughout
Non-smoking throughout
Air conditioning
Air conditioning
WiFi available in all areas
WiFi available in all areas
Activities
Sauna
Sauna
Fitness centre
Fitness centre
Spa and wellness centre
Spa and wellness centre
Massage
Massage
Spa facilities
Spa facilities
Spa lounge/relaxation area
Spa lounge/relaxation area
Spa/wellness packages
Spa/wellness packages
Happy hour
Happy hour
Cooking class
Cooking class
Services
Room service
Room service
24-hour front desk
24-hour front desk
Babysitting/child services
Babysitting/child services
Laundry
Laundry
Dry cleaning
Dry cleaning
Ironing service
Ironing service
Express check-in/check-out
Express check-in/check-out
Valet parking
Valet parking
Packed lunches
Packed lunches
Car hire
Car hire
Tour desk
Tour desk
Fax/photocopying
Fax/photocopying
Luggage storage
Luggage storage
Concierge service
Concierge service
Private check-in/check-out
Private check-in/check-out
Daily housekeeping
Daily housekeeping
Strollers
Strollers
Pet basket
Pet basket
Pet bowls
Pet bowls
Food & Drink
Restaurant
Restaurant
Bar
Bar
Breakfast in the room
Breakfast in the room
Snack bar
Snack bar
Special diet menus (on request)
Special diet menus (on request)
Kid meals
Kid meals
Wine/champagne
Wine/champagne
Fruits
Fruits
Internet
Internet services
Internet services
WiFi
WiFi
Free WiFi
Free WiFi
Outdoors
Outdoor furniture
Outdoor furniture
Parking
Parking
Parking
Private parking
Private parking
Parking garage
Parking garage
Accessibility
Wheelchair accessible
Wheelchair accessible
Toilet with grab rails
Toilet with grab rails
Higher level toilet
Higher level toilet
Lower bathroom sink
Lower bathroom sink
Emergency cord in bathroom
Emergency cord in bathroom
Pool and wellness
Swimming pool
Swimming pool
Reception services
Invoice provided
Invoice provided
Safety & security
24-hour security
24-hour security
Key card access
Key card access
Security alarm
Security alarm
Smoke alarms
Smoke alarms
CCTV in common areas
CCTV in common areas
CCTV outside property
CCTV outside property
Fire extinguishers
Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
Process in place to check health of guests
First aid kit available
First aid kit available
Access to health care professionals
Access to health care professionals
Thermometers for guests provided by property
Thermometers for guests provided by property
Face masks for guests available
Face masks for guests available
Physical distancing
Cashless payment available
Cashless payment available
Physical distancing rules followed
Physical distancing rules followed
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
Physical distancing in dining areas
Physical distancing in dining areas
Food can be delivered to guest accommodation
Food can be delivered to guest accommodation
All plates, cutlery, glasses and other tableware have been sanitized
All plates, cutlery, glasses and other tableware have been sanitized
Delivered food is securely covered
Delivered food is securely covered
Need-to-know information
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Age restriction
The minimum age for check-in is 18
Important information
When booking more than 5 rooms, different policies and additional supplements may apply. Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform. When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in. Access to wellness center for minor is allowed from the age 14 and is subject to the written authorization of the parent or of whoever exercises legal protection. Please note that the off site garage is open everyday from 7am to midnight.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Need-to-know information
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Age restriction
The minimum age for check-in is 18
Important information
When booking more than 5 rooms, different policies and additional supplements may apply. Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform. When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in. Access to wellness center for minor is allowed from the age 14 and is subject to the written authorization of the parent or of whoever exercises legal protection. Please note that the off site garage is open everyday from 7am to midnight.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Pets
Pets are allowed. Charges may be applicable.
Children and beds
Child policies
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
Cot and extra bed policies
There are no cots and extra beds available at this property.