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Hotel Carlota
Offering a year-round outdoor pool and free WiFi throughout, Hotel Carlota is located less than 100 metres from famous Paseo de la Reform Avenue and 5 minutes’ walk from Reforma 222 shopping centre. ...Read more
Overview

Luxurious Retreat
Availability
Cancellation policy
Free cancellation:
Cancel by to receive a full refund.
Late cancellation or no-show:
Cancellations made after , or failure to check in, will result in a charge of $150
Non-refundable rate:
If booked under a non-refundable rate, this reservation is not eligible for a refund under any circumstances.
Facilities
Pets allowed
Non-smoking rooms
Lift
Safety deposit box
Heating
Air conditioning
Designated smoking area
WiFi available in all areas
Facilities
General
Pets allowed
Non-smoking rooms
Lift
Safety deposit box
Heating
Air conditioning
Designated smoking area
WiFi available in all areas
Services
Room service
24-hour front desk
Airport shuttle
Laundry
Dry cleaning
Ironing service
Packed lunches
Tour desk
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Airport shuttle (additional charge)
Daily housekeeping
Grocery deliveries
Shuttle service
Food & Drink
Restaurant
Bar
Breakfast in the room
Snack bar
Special diet menus (on request)
Internet
Internet services
WiFi
Free WiFi
Outdoors
Outdoor pool
Outdoor pool (all year)
Parking
Parking
Free parking
Private parking
Pool and wellness
Pool bar
Swimming pool
Swimming Pool
Transport
Airport pick up
Airport drop off
Safety & security
24-hour security
Key card access
CCTV in common areas
Safety features
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Face masks for guests available
Physical distancing
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
Physical distancing in dining areas
Food can be delivered to guest accommodation
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers
Delivered food is securely covered
Need-to-know information
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Age restriction
The minimum age for check-in is 18
Important information
Please note that Payment must be made prior to arrival via a payment link. After booking, guests will be contacted by the property for further information.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Need-to-know information
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Age restriction
The minimum age for check-in is 18
Important information
Please note that Payment must be made prior to arrival via a payment link. After booking, guests will be contacted by the property for further information.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Pets
Pets are allowed. Charges may be applicable.
Children and beds
Child policies
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
Cot and extra bed policies
There are no cots and extra beds available at this property.