Cancellation/prepayment
You'll be required to pay the fully refundable deposit for this property.
Age restriction
There is no age requirement for check-in
Important information
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Front desk opening hours 06:30 - 22:30.
Front desk working hours: 6:30 AM - 10:30 PM. In case of check-in after 10:30 PM, guests should inform the hotel in advance and get check-in instructions. Contact information can be found on the booking confirmation.
Know Before You Go This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Children 16 years old and younger are not permitted at this property. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Children and beds
Child policies
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
Cot and extra bed policies
There are no cots and extra beds available at this property.