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Van der Valk Hotel Heerlen
Excellent

Terworm 10, Netherlands
Hotel Heerlen is a luxury 4-star hotel located on the countryside, just 800 metres from the 14th-century Terworm Castle and estate. The property includes an indoor swimming pool and a gym. It also fea...Read more
Overview
Availability
Cancellation policy
Free cancellation:
Cancel by to receive a full refund.
Late cancellation or no-show:
Cancellations made after , or failure to check in, will result in a charge of $150
Non-refundable rate:
If booked under a non-refundable rate, this reservation is not eligible for a refund under any circumstances.
Facilities
Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Non-smoking throughout
Air conditioning
Designated smoking area
WiFi available in all areas
Facilities
General
Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Non-smoking throughout
Air conditioning
Designated smoking area
WiFi available in all areas
Activities
Fitness centre
Casino
Spa and wellness centre
Hot tub/Jacuzzi
Hiking
Cycling
Hammam
Indoor pool
Indoor pool (all year)
Spa lounge/relaxation area
Fitness
Fitness/spa locker rooms
Services
Room service
Meeting/banquet facilities
24-hour front desk
Laundry
Dry cleaning
Currency exchange
Packed lunches
Fax/photocopying
Luggage storage
Private check-in/check-out
Vending machine (drinks)
Vending machine (snacks)
Food & Drink
Restaurant
Bar
Wine/champagne
Fruits
Internet
Internet services
WiFi
Free WiFi
Outdoors
Garden
Terrace
Parking
Parking
Free parking
Parking on site
Electric vehicle charging station
Accessibility
Wheelchair accessible
Toilet with grab rails
Pool and wellness
Heated pool
Swimming pool
Swimming Pool
Reception services
Invoice provided
Entertainment and family services
Indoor play area
Safety & security
24-hour security
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Face masks for guests available
Physical distancing
Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
Physical distancing in dining areas
Food can be delivered to guest accommodation
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers
Delivered food is securely covered
Need-to-know information
Check-in
From 15:00
Check-out
Until 11:00
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Age restriction
The minimum age for check-in is 18
Important information
Please note that the accommodation cannot provide extra beds for adult guests. Please note that dogs are only allowed in the Deluxe Double Room, upon request. They are not allowed in other room types nor in the restaurant. Please note that when booking more than 5 rooms, different policies and additional supplements may apply. Please note that the opening hours of the swimming pool and fitness centre differ during the week. Please contact the property for more information about opening hours during your stay. Please note that facilities such as the swimming pool, restaurant, hotel bar and breakfast require reservations.
Need-to-know information
Check-in
From 15:00
Check-out
Until 11:00
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Age restriction
The minimum age for check-in is 18
Important information
Please note that the accommodation cannot provide extra beds for adult guests. Please note that dogs are only allowed in the Deluxe Double Room, upon request. They are not allowed in other room types nor in the restaurant. Please note that when booking more than 5 rooms, different policies and additional supplements may apply. Please note that the opening hours of the swimming pool and fitness centre differ during the week. Please contact the property for more information about opening hours during your stay. Please note that facilities such as the swimming pool, restaurant, hotel bar and breakfast require reservations.
Pets
Pets are not allowed.
Children and beds
Child policies
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
Cot and extra bed policies
There are no cots and extra beds available at this property.