Cancellation/prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Age restriction

There is no age requirement for check-in

Important information

Additional transaction fees may apply for local residents. Guests may also be subject to additional taxes, which may vary by city and hotel. Information about the fees charged must be clarified with the accommodation facility. Know Before You Go Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for wireless Internet in public areas: BRL 25 per day (rates may vary) Fee for wired Internet in public areas: BRL 25 per night (rates may vary) Valet parking fee: BRL 28 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.